Get the most from your business with Avnet

Register for MyAvnet

Fast, easy online ordering featuring real-time stock check & pricing, full order history and shipment tracking. You can upload and match your Bill-of-Materials, schedule "Open Order" reports, receive PCN and EOL notifications and search our product catalog in seconds.


Apply for credit line

If you need an Avnet terms account contact our Customer Support Specialists at 1 800 408 8353 - they're here to help you get started.


Connect with sales reps & engineers

Our sales representatives and engineers are here to help! Find your local Avnet office here.


Talk to us

If you have an assigned Avnet Sales Representative they're here to help you.

If you don't know your sales rep's number, find your local Avnet sales office location

New to Avnet or need web support? Contact us at 1 800 408 8353 or OnlineSupportUS@avnet.com

Speak to our team about Design Support Click - find an FAE in your area

Frequently asked questions (FAQs)

My Account

  • If not logged in/cannot remember password: From any page, go to the top right hand corner and click on “SIGN IN” drop down arrow, then click on “SIGN IN / REGISTER.” Click on “Forgot Password?” and enter your account email on the next page. Follow the instructions on the email you receive.
  • If logged in: From any page, go to the top right hand corner and click on “MY AVNET” drop down arrow, then click on “PROFILE.” Under the “Account Information” section within “PROFILE” click on “Change Password” and follow the instructions.

Go to “PROFILE” found in the “MY AVNET” menu drop down found in the upper right hand corner. Click on “Address Book” found under “Profile” on the left-hand side. Then click on the “ADD ADDRESS” button to proceed accordingly.

If you are an Avnet terms account customer, you may only request a shipping address to be added. If you wish to chance your invoice address, please contact your Avnet sales rep.

Go to “PROFILE” found in the “MY AVNET” menu drop down found in the upper right hand corner. Click on “Account Information” found under “Profile” on the left-hand side. On the page, under “Need more information” you will see the “APPLY” button so you may request to apply for a credit line.

You should already be set up! If for some reason you are not already set up online, please contact your Avnet rep or follow the steps below.

Go to “PROFILE” found in the “MY AVNET” menu drop down found in the upper right hand corner. Click on “Account Information” found under “Profile” on the left-hand side. On the page, under “Account” you will see the “Request To Join Existing Account” link where you will type in your account number start with “400.” Check back within 24 hours to verify you have been linked correctly.

Go to “DASHBOARD” found in the “MY AVNET” menu drop down found in the upper right hand corner. Scroll down to “My Contacts” to view your Avnet representative’s email and phone number.

Go to “PROFILE” found in the “MY AVNET” menu drop down found in the upper right hand corner. Click on “Address Book” found under “Profile” on the left-hand side. Review the invoice and shipping address(es) associated with your account. You may change the default shipping address in this section by clicking on “Set To Default” on your preferred address.

Placing Orders

Yes! While on the shopping cart, click on “Export” in the upper right hand corner of the cart and choose to download the file as either a CSV or PDF file.

While on the shopping cart, review the cost on the right hand side and scroll down until you see “+Add Coupon Code.” Type in your coupon and then click “APPLY.” View all available promotions here!

As long as you are logged in while adding parts to your cart, the shopping cart automatically saves. You can complete your order at any time after that!

For your privacy, we do not save your credit card information. You will need to enter this information every time you place an order with debit or credit cards. Only credit line information is saved.

During checkout, under Shipping Method, please find the option to upload a tax exempt form. Click on the checkbox to the left of “Upload Tax Exempt Certificate” to open up your file folder. Find and click on your tax exempt form, then click on “Open.” If you do not have a form filled out yet, you may download Avnet’s template by clicking on “Download Certificate of Exemption Form.”

Once a green banner saying you’ve uploaded your file correctly, click on the checkbox again and click on “CONTINUE.”

Please note, you will be charged tax for this first order. If you are tax exempt eligible, the tax will be credited back to you once our team reviews and approves your tax exempt form!

Our team needs to first review and approve of your tax exempt form. If we find you are tax exempt eligible, your tax charge will be credited back to you after the approval!

EMEA customers are not currently offered a credit card option in the payment section. We are currently working on providing you this option in the near future!

Notes can be added at the line item level after the order is placed. Once placed, please go to “Orders” found in “MY AVNET” which can be accessed in the drop-down menu in the upper-right hand corner of the page.

While on the Order History, click on the down green arrows to the left of your order. You will now see your order at a line item level. Click on the blue envelope found at the left of every line item to open up a message pop-up. Type your message and click ‘SEND’! Any responses sent back can be found in the Dashboard or Activity Center of MY AVNET.

We do not currently offer the ability to add notes to a line item during the checkout to avoid any delays in the shipping.

You may quote higher than the available tiers by clicking on the “Need More? Request A Quote” hyperlink under the “ADD TO CART” button within the search results or to the left of the pricing tiers on the Product Detail Page. This will open a pop-up where you may choose any quantity and even enter a Target Unit Price. Once completed, click on “SUBMIT QUOTE.” Or if you’d like to add additional parts to the quote, simply click on “ADD TO QUOTE” and then “CONTINUE SHOPPING” to add more later.

You may access open quotes by clicking on the blue “Open Quote” tab found on the left hand center side of the page.

Once parts are added to a quote by clicking on “Need More? Request A Quote” on a part, you can click on “SUBMIT QUOTE” on the pop-up. You will receive a “Quote Submitted” notification on the same pop-up. You can review all submitted quotes at any time by simply clicking on “Quotes” found in the “MY AVNET” drop down.

Once approved, quoted parts will be available 30 days after approval. Please note, parts within larger quotes may be approved on different dates which will cause parts to have different expiration dates.

 

Order History and Order Details

To track orders placed either online or offline with your Avnet Rep, go to “Orders” found under the ‘MY AVNET’ drop-down in the upper-right hand corner of any page. Once you find the correct Order Number, review the column titled “ORDER STATUS.” If it has shipped, you can track the shipment by clicking on the hyperlinked number found under the column titled “TRACKING/WAYBILL NUMBER.”

To reorder entire past orders or a few of those parts, go to “Orders” found under the “MY AVNET” drop-down in the upper-right hand corner of any page. Once you find the correct Order Number, click on it to go to the Order Details.

Once on Order Details, scroll down to the section titled “Orders” and click on the hyperlink titled “Reorderable Parts” on the right hand corner of the section. Click on the checkbox for the part(s) you’d like to reorder, then click to “ADD TO CART.” To check out, continue your purchasing journey as usual.

To immediately get a copy of your invoice, go to ‘Orders’ found under the ‘MY AVNET’ drop-down in the upper-right hand corner of any page. Once you find the correct Order Number, review the column titled ‘INVOICE NUMBER’. Click on the hyperlinked number to download a digital copy of your invoice. Please note, invoices are only created once the order ships.

Yes! If you need to make any changes or have any questions on how to find information on the site, feel free to call your Avnet representatives (contact information found under My Contacts on the MY AVNET section) or contact us at 1-800-408-8353 or OnlineSupportUS@avnet.com.

If you would like to cancel an order that you place online, please contact one of our Customer Care Representatives at 1-800-408-8353. For any other orders, contact your Account Manager or Sales & Marketing Representative.

You may choose an expedited shipping speed during the checkout process. We offer the following expedited services:

Fed Ex:

  • 2-Day Air
  • Priority Overnight

UPS:

  • 3-Day Select
  • 2nd Day Air
  • Next Day Air by 10:30am
  • Next Day Air by 5pm

If you need to make any changes to shipping speeds after an order has placed, you can call your Avnet representatives (contact information found under My Contacts on the MY AVNET section) or contact us at 1-800-408-8353 or OnlineSupportUS@avnet.com.

BOM Tool

No, you may use your own template. However, we do offer a BOM template, which is also available on the tool, if you wish to use that as a starter!

The BOM tool accepts xls, xlsx, csv, tab, and txt files up to 20MB and up to 1000 lines.

When you first upload a BOM, you will be prompted to answer the question, “Have we matched your columns correctly?” If they are not correct, then please choose ‘No, Rematch Columns’. Please rematch the columns accordingly.

However, if at any point after answering the question above, you realize that the columns are still incorrectly matched, you may click on ‘Add/edit columns’ to the right of the tabs. On the pop-up, simply click on ‘Re-match columns’ to rematch the columns.

If there are alternatives available, you can click on the “View Alternatives” link found under the part number in the Part Number column.

This will open up a comparison page with all of the alternate options. You may swap parts at this stage. You can then return to the BOM at any point.

You can share a BOM with all of your coworkers on the account by clicking on the “Shared” button found on the tool page next to each BOM titled. You can also do this by clicking on the “Private” button in the upper right hand corner while you are editing a BOM.When you first upload a BOM, you will be prompted to answer the question, “Have we matched your columns correctly?” If they are not correct, then please choose “No, Rematch Columns.” Please rematch the columns accordingly.

This feature is currently only available to customers that have a terms account with Avnet and are sponsored online. Please contact your Avnet representative to confirm if you are sponsored online.

Once you’ve edited your BOM and have confirmed the part numbers and quantities, you can click the checkboxes to the left of the part number within the BOM. Then click on “Add Items to Cart” to continue through to the checkout process.

Yes! As soon as you upload a BOM file, the system automatically saves it for you so you may return at any point to continue editing it. You can edit the name and even save it into different projects.

 

 

Account Registration - Mixed Media

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MyAvnet Registration Help

When you register with Avnet and create your “MyAvnet” account, you can:

  • Customize your dashboard
  • Manage your orders
  • Create your own reports
  • Click and save promotions and coupons in one place for future orders
  • Determine who has security access to view your online pricing, ordering and more
  • Decide how and when you receive communications


Forgot Your Login Information

If you are having trouble logging in, click on "Forgot Password" and a new password will be sent to the email address you registered with. Please check your email and login with the new password. If you are still unable to login, please contact one of our Customer Care Representatives at 1.800.408.8353.

Orders

Finding Product:
Quickly discover where to find your favorite features, including price, inventory, minimum/multiple quantities, datasheets, availability, whether products are RoHS compliant, and more. And, watch how to add those products to your Shopping Cart.

RoHS Compliance:
All RoHS compliance information can be found on product search pages and part detail pages. If you have additional questions, please contact a Customer Care Representative at 1.800.408.8353.

Upload Bill of Materials (BOM):
Uploading a BOM is a great idea when you want to find product information, including price and availability on multiple parts at one time. Once you have uploaded your BOM you have the option to save and name your BOM or download your BOM worksheet.

Order Sample Requests:
Sample requests are accessible from the left menu under My Avnet. Upon submitting a request, you will then be contacted by one of our customer care representatives.

Shopping Cart:
To access an existing cart, click on the shopping cart link located at the top of the page in the header. If you would like to save a cart, select "Add to BOM". Existing shopping carts or BOMs will be updated with any new price changes upon logging in.

Shipping and Handling Fees:
No Handling Charges will be applied to web orders. The following shipping rates apply for 1-10 pounds:

  • UPS Ground: $8.00 per shipment
  • UPS 2nd. Day Air: $15.00 per shipment
  • UPS Overnight: $35.00 per shipment
  • Canada: $22.50 per shipment
  • International: Shipping charges for international orders will appear for Fed Ex Priority and Economy service based on the Ship to address.
  • Shipments weighing more than 10 pounds may be subject to additional freight charges. The exact freight amount will be calculated at the time the order is processed. You will be notified during check out, if products will be shipping from multiple warehouses locations. Please note that additional charges may apply. Customers may elect to Ship Complete by selecting, "Ship the entire order when all items are available".

Payment Information:
Avnet accepts Visa, MasterCard and American Express. In addition, we invite you to set up a special Terms Account to become a sponsored user.

Avnet Terms Account:
Don’t have an Avnet Terms Account yet? Contact your Account Manager or Sales & Marketing Representative to become a sponsored user. If you do not have an Account Manager or Sales & Marketing Representative, please call our Customer Care Representatives at 1.800.408.8353. To get started, download the application.

Non-Taxable Orders:
Orders checked as non-taxable will not ship until a valid tax certificate is received. Please contact CreditCard.Approval@avnet.com to request the Avnet Resale Certificate.

International Orders:
Avnet accepts international credit card orders online. If you would like to place an order using an open credit account, please contact a Customer Care Representative at 1.800.408.8353 or 631.434.7455. Please fax the credit application to 1.800.585.1598. Live Chat is also available for assistance. Please note, all international orders are reviewed for export compliance and may not be eligible for same day shipping. When placing an international credit card order, you will be asked to:

Register online:
Complete the Export Compliance Documentation
Undergo credit approval including billing address verification

Obtaining Your Order Status:
To obtain Order Status on orders placed online, you must be a Registered customer. To obtain order status on all orders placed with Avnet, you will need to request access as a Sponsored user. Accessing Order Status will allow you to search by customer PO number, manufacturer part number, customer part number (sponsored users only) or all POs. Please note, there may be some delay in displaying order status on international orders during the Export Compliance review process. For questions, please contact an Avnet Customer Care Representative at 1.800.408.8353.

Obtaining Your Waybill Number:
To track packages or obtain a waybill number select Order Status from My Avnet. If the order was shipped via UPS or FedEx, click the waybill number in order to view the delivery status of your order via the UPS or FedEx website.

Email Notifications:
Customers placing orders online will receive two types of email notifications. An Order Confirmation will be sent immediately upon placing a web order. Once the web order has shipped, a Shipping Notification will be sent out. Any parts on your order that did not ship will generate a separate Shipping Notification upon shipment.

Cancel an Order:
If you would like to cancel an order that you place online, please contact one of our Customer Care Representatives at 1.800.408.8353. For any other orders contact your Account Manager or Sales & Marketing Representative.

General Information -Long Copy

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General information

Secure Site:
A technology used on the Internet to secure web pages and transactions by means of public key cryptography. A digitally secure communications channel is established between the server and the client after which all data is encrypted. Message integrity is provided by the use of digital signatures, and trust in an individual or a website is ascertained by using digital certificates which are signed by a Certificate Authority acting as a "trusted third party". The encryption strength used in SSL is 40-bit and 128 bit. Our site is encrypted using 128 bit encryption.

Browser Assistance:
Here are some common steps to handle display issues when viewing the site with the Firefox browser:

  • Page Styles Disable - Check that your page style is set to No Style this allows Firefox to use the default page style. To do this Click View Menu on the Firefox window menu bar, then select Page Style, then click Basic Page Style.
  • Old Version Cached - Firefox caches websites by saving files on your machine to prevent re-downloading all data when you visit the site. If the site code has been updated, Firefox may still be using the old code along with some of the new code causing the site to display incorrectly. To correct this you will need to clear the cache.
  • Clear Cache:
  1. At the top of the Firefox window menu bar, click on the Tools menu, then Select Clear Private Data.
  2. Uncheck everything except the checkbox for Cache.
  3. Click Clear Private Data now and try the web function again.
  • Page Zoom In/Out - Some pages may not display correctly at different zoom levels. To reset the zoom setting, click on the View Menu, select Zoom and then select Reset.
  • Minimum Font Size Set - If the site does not display properly with a minimum font size, reset the minimum font size:
  1. At the top of the Firefox window menu bar, click on the Tools Firefox Edit menu, and Select Options.
  2. Select Preferences to see Content Panel.
  3. In the Fonts & Colors section Click Clear Private Data now and try the web function again.