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Advanced Replacement & Extended Waranties

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Maximum coverage for customers using your products

When your product is expected to last for a long time in a harsh or rugged environment, extended warranty programs including advance replacement are the solution. Avnet will craft a specific solution for you that delivers outstanding customer support and service while giving you opportunities to sell premium services. Your customers will appreciate this proactive approach to keeping them up and running while you enjoy enhanced profits and increased customer loyalty.

Extended warranties are based on defined service level requirements

  • Extended warranty options on Avnet integrated solutions, offered for up to three years
  • Extended return to depot warranties offered globally up to 5 years
  • Advance Exchange warranties
    • Avnet manages replacement parts or finished goods
    • Shipping options to the customer include next day or same day globally

Warranties are supported by a 24x7 call center that provides Level I and II technical support in a multitude of languages.  We can go beyond remote support for your customers by coordinating our engineering experts with on-site technical resources to ensure quick and complete resolution.

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Solutions /Offerings

  • Extended return-to-depot services
  • Spare parts or finished goods pools
  • On-site break fix
  • Demo pools, proof of concept
  • Custom SLAs
  • Overnight finished goods delivery
Extended warranty programs

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