Service at the heart of the operation
Sometimes it’s not practical to remove equipment in need of repair from the site of the operation. Sometimes it’s a matter of giving your customer the highest level of service with ‘White Glove Treatment’ during installation or repair calls. In either case, Avnet makes it happen for you with On-Site Technical Service. Our trained and certified technicians will ensure your customers are delighted with the support they receive.
Avnet deploys business-critical hardware and software at any scale, anywhere, with on-site installation and implementation services. Our experienced technicians have skillset to handle all facets of the installation. Our service even includes testing your equipment to make sure everything is working as expected before they leave.
Our team is trained in the latest technologies and you’ll be impressed by their level of professionalism. We carefully screen all of our technicians who are all badged when they arrive at the installation site.
Our On-Site Technical Service pairs our Advance Replacement program with a local technician who arrives on-site with the parts for troubleshooting and white glove replacement service. The technician takes the defective product away with them for return to the regional repair center. All repairs are done at our regional centers to expedite warranty claims.